Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with us. We are committed to providing fast and reliable shipping for all orders within the United States.

Processing Time

All orders are processed within 1 business day after payment is received. Orders placed on weekends or holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery

We currently ship to addresses within the United States only.

Standard Shipping

  • Processing Time: Next Business Day

  • Estimated Delivery: 3–5 Business Days

  • Shipping rates are calculated at checkout based on your location and order size.

Please note that delivery estimates are provided by the shipping carrier and may vary due to weather conditions, holidays, or unforeseen delays.

Order Tracking

Once your order has shipped, a tracking number will be emailed to you. Tracking information may take up to 24 hours to update after shipment.

Shipping Delays

While we strive to ensure timely delivery, we are not responsible for delays caused by:

  • Shipping carrier disruptions

  • Severe weather conditions

  • High-volume shipping periods

  • Incorrect shipping information provided by the customer

Incorrect Addresses

Customers are responsible for providing accurate shipping information. If an incorrect address is entered, please contact us immediately. We cannot guarantee address changes once an order has been processed or shipped.

Lost or Damaged Packages

If your package is lost, damaged, or arrives with missing items, please contact us within 7 days of delivery. Include your order number and photos (if applicable), and we will work to resolve the issue promptly.

Contact Us

For any shipping-related questions, please contact us:

Email: ladymaehairandskinco@gmail.com

Thank you for choosing our boutique. We appreciate your support and look forward to serving you!